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ATLAS HUBS LTD
Last Updated: December 08, 2025
Company Number: 14837702
Registered Address:
7 Coronation Road, Dephna House, Launchese,
London, United Kingdom, NW10 7PQ
Email: contact@atlashubs.shop
This Refund & Cancellation Policy applies to all digital services, software solutions, subscriptions, and consulting services provided by ATLAS HUBS LTD (“Company”, “We”, “Us”, “Our”).
By purchasing or using our services, you agree to the terms outlined below.
Due to the nature of our digital services and software-based products, all sales are final and non-refundable once:
The service has been delivered
Access has been granted
Work or setup has begun
A subscription period has started
This policy aligns with the UK’s Consumer Contracts Regulations, which allow businesses to decline refunds for fully delivered digital goods and services already accessed or customised.
Refunds are considered only under the following specific conditions:
If a customer is charged twice or by mistake, a refund may be issued after verification.
A refund may be granted if:
The service was not delivered due to an internal issue
The issue cannot be fixed or delivered in a reasonable time
If a payment was made fraudulently or without your consent, a refund may be issued upon verification.
Refunds will NOT be issued for:
Change of mind after purchase
Customer dissatisfaction due to misunderstanding of the service
Inability to use the service due to third-party issues (internet, device, hosting, provider restrictions)
Failure caused by user misconfiguration
Delays caused by external systems or providers
Subscription renewals that were not canceled in time
Partially used or fully delivered services
Subscriptions automatically renew unless canceled before the renewal date.
Canceling a subscription stops future billing but does not generate a refund for the current or previous billing periods.
Access remains active until the end of the paid cycle.
For customised work (software development, configuration, design, integrations, consulting):
Deposits are non-refundable once work begins.
Time spent on analysis, development, or planning cannot be refunded.
If a project is terminated by the client, payments made up to that point remain non-refundable.
Filing a chargeback or dispute without contacting us first is considered a violation of our Terms.
In case of a chargeback:
Services may be suspended or terminated
Accounts may be blocked from future purchases
We may provide full evidence to the payment processor
Recovery of legal fees, losses, and administrative costs may be pursued
Customers must contact us before issuing any dispute so we can resolve the issue quickly.
If approved, refunds are processed within 5–10 business days, depending on your bank or payment processor.
For refund requests or questions, contact us at:
📍 ATLAS HUBS LTD
7 Coronation Road, Dephna House, Launchese
London, United Kingdom, NW10 7PQ
📧 contact@atlashubs.shop
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